Contact
Reach the FaceAuraAI team for support, data requests, press or partnerships.
Email the team
[email protected]Put the topic in the subject line, for example “Data request”, so it reaches the right person.
Before you write
A question about a result
Most results depend on the photo. Our methodology explains what each tool measures, and a straight-on photo in even light usually settles a result that looks wrong. If it still does, email us with the tool you used.
Subject: Result question
Your data
You can export or delete everything we hold about you yourself, straight away, under Your data on your profile, and turn usage data off under Privacy choices. Email us for anything those don't cover.
Subject: Data request
Billing
Plans and limits are on the pricing page. For a charge or a subscription, email us from the address on your account.
Subject: Billing
Press
Our press kit has descriptions, facts and citation formats. For interviews or data, email us.
Subject: Press
Research access
Researchers and journalists can ask for access to the benchmark scripts and cached landmark data described on how FaceAuraAI works, to re-run the rule check themselves. Tell us who you are and what you want to check.
Subject: Research access to the rule check
Partnerships and stylists
Salons and stylists can join the waitlist on For stylists. Developers can start with the API docs. For anything else, email us.
Subject: Partnership